In QUÍMICA 118 SAPI DE CV, we are committed to the manufacturing, sale, and distribution of candles, scented candles, wax melts, wax blends, and emulsions that meet the standards established by our clients, our Quality Management System, and the regulatory, legal, and statutory requirements applicable to our organization under the following guidelines:

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1. Promoting the development and training of our collaborators.

2. Building strategic alliances with suppliers as part of the business.

3. Adhering to a system of continuous improvement within the organization.

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Quality Management System Objectives:

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1. Achieve the certification of the Quality Management System based on the ISO Standard 9001:2015.

2. Generate an annual catalog of products developed by the organization with the new developments.

3. Do not generate more than 3% of Non-Compliant Outputs every month.

4. Maintain a customer satisfaction rate of greater than 80%.